Karen Hawkins is a Human Factors engineer and a certified accessibility professional with more than 13 years of experience. She is a member of the IAAP OPDC (International Association of Accessibility Professional Organizational Professional Development Committee) Career Pathways Working Group, as well as a member of the W3C’s Accessibility Roles and Responsibilities Matrix (ARRM) Working Group. As both a user experience designer and director, she honed her skills leading multi-disciplinary teams in creating digital solutions for leading global companies. Today, she leads the accessible design practice at Level Access, teaching customers and colleagues alike to apply accessible design thinking to all their work.