Sonali Divilek is the Head of Digital for Chase. In service of the bank’s more than 60 million digitally
active users, she leads the management and development of technology driven products and the banks’
digital customer experiences, including the Chase Mobile App and Chase Online. Under her leadership,
the team has integrated new benefits across travel and dining into Chase’s digital experience and built
new tools to support customers in managing their daily finances.
Sonali joined JPMorgan Chase in 2021 from Goldman Sachs, where she was the Head of Product for the
firm’s consumer division including Marcus by Goldman. Leading dynamic teams across product,
marketing, content, and design, she stewarded the development and scaling of their consumer business.
Formerly, Sonali was the Chief Operating Officer for Advisory Services at Prudential and has also held a
myriad of executive positions at American Express. During her longstanding tenure at American Express,
Sonali’s responsibilities included serving as the Head of Global Charge Products, Vice President of
Premium Partnerships & Experiences, Head of North American Sales, and Vice President of Business
Development.
Sonali attended the Wharton School at the University of Pennsylvania where she obtained a Bachelor of
Science in Economics and a Master of Business Administration. She is on the board of Horizons Brooklyn,
a nonprofit that provides academic enrichment programs for low-income students at public schools.
Sonali resides in New York with her husband and daughter.